Productive and a good "starting" job. I learned how to manage multiple agents as an IHD as well as learned how to speak with customers as a supervisor for escalations. Claim this company page Review this company. In my time here, I have advanced in typing skills and customer service skills.
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Conduit change over the period i been there, when i was there it was KGB just switching over. When asking management for support on calls they tell you to simply look up the information. Great staff, but not always a pleasant experience or place to work.
Ping pong table, clean break room. Poor floor support Unorganized Slow escalation process Shortage of sup Typical day of work is a day in a high school I learned nothing Poor managment Lots of favortism. The people were fun to be around and the work is fast pace.
A good workplace with very good benefits.
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Required to work multiple systems that you learn nothing about in training. Conduit Global - San Antonio. The first five weeks of training are a waste of time because you do not learn one useful thing in training that you can apply to the calls you gloablsan on the floor.
They put way too much pressure on the reps and frankly I do not think we got paid enough for the expectations they want met therefore i quit. I would say updating phone plan information but the complaints and escalations were 9 to 1 in that ratio. The environment was okay to work in.
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Ask a question about working or interviewing at Conduit Global - San Antonio. Poorly trained and required to learn job on your own.
This is an alright place to work but there is a lot of favoritism and the pay is only average at best. Want to know more about working here? Now its customer service i believe. Work was full of customers complaining and tlobalsan we had a large amount of cal volumes which would irritate customers.
No since of job securitymanagement always putting into your head that globalsaj center could possibly lose a contract. The managers take care you. This was not handled professionally I had already quit another job to accept this one now I have no job no income and no money no.
Productive and a good "starting" job. Upload your resume Sign in. But the work itself is challenging and very educational.
Management knows nothing and doesn't offer any help, pay sucks for the amount t of work, unreal expectations from management. In my time here, I have advanced in typing skills and customer service skills.
I do not mind working in this type of environment my only issue is with all the stress from gloablsan computer screen and having to wear glasses creates a constant migraine for me.
Most call centers in the area have a high starting pay than my 9 month pay is. Management avoided escalation calls like the plague and refused to help, the gpobalsan were all right, and the hardest part of the job was just to keep it together. Nice place to work.
Our community is ready to answer. The Just was great I recommend it to many of my friends that decide to move to San Antonio. One of the worst call centers around. They make the employees feel worthless.
Verizon customers are very very rude and it's very hard to get floor support if you have any questions! Very stressful work environment, very disorganized.